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We have created a whole new market category in financial services that sits at the intersection of a credit market place and credit builder digital banking services. Our purpose is clear, to make financial inclusion and wellness a reality for everyone. We are looking for an experienced Senior Network Engineer who is passionate about building a world-class security framework for services provided to Credit Sesame users. Reporting to the VP, Engineering, the Senior Network Engineer will handle all of Credit Sesame's internal technical support services, maintain the company's office IT infrastructure, and manage the day-to-day internal IT operations. In addition, this role will support our Security Team and provide assistance with Infrastructure Security and Network Security. This role ensures that the IT team delivers quality customer service to the business, provides leadership for our internal IT support team and manages our internal IT business function. setup and update IDS & IPS and monitor them update network, datadome and firewall policies setup monitoring and automated alerting rules monitor dashboards, review fired alerts and fine-tuned thresholds manage certificate updates and key rotations monitor and report on DLP and FIM activities run in-house vulnerability scanners (protocols, ports, endpoints) POC on engineering side of security (e.g. WebApp Firewall, Cloud security) monitor employee access levels and activities you are experienced with Ubuntu Linux and network administration in a CLI environment; you are familiar with networking devices commonly found in rapidly scaling environments (e.g., Cisco or Juniper routers, switches, firewalls, Palo Alto Networks VPNs); you are familiar with VMware, LDAP/Active Directory, Apache, Nginx, BIND, Git; you can install and manage Zabbix and ELK monitoring tools; you have 5+ years of experience in security management; 3+ years' experience with AWS core (VPC, EC2, S3, IAM, RDS) experience with Infrastructure-as-Code like Terraform, CloudFormation, or similar; you're comfortable using networking gear (Firewall, switches, etc.) and wireless networks (Ubiquiti is a plus); you're comfortable managing office on-premise networks, wifi connectivity, and secure networking configurations; you have knowledge of Internet systems and processes, such as DNS, SSL certificates, etc. ; you're familiar with network security especially as related to system hardening and vulnerability research and management; you have knowledge of patch evaluation, security monitoring solutions, and PKI; you have both a passion for technical knowledge and eagerness to share your insights with the team; you have a Bachelor's Degree in a technical field or equivalent work experience, CISSP certification considered a plus; Bonus Points: experience with container orchestration frameworks (IE: ECS, Docker Swarm, Kubernetes) we offer monthly phone and internet reimbursement;", "stars": 0.0, "medallionProgram": null}, {"id": 12812643, "name": "Android Engineer", "location": "San Francisco", "locations": ["San Francisco"], "hot": 0, "department": "Engineering", "business_unit": "Mobile", "t_update": 1659988128, "t_create": 1659988128, "ats_job_id": "e0492d7d-d54c-40a5-a6d2-f3215df90192", "display_job_id": "e0492d7d-d54c-40a5-a6d2-f3215df90192", "type": "ATS", "job_description": "Credit Sesame is the only platform that helps consumers achieve financial wellness by allowing them to manage and grow their credit and cash in one place, for free. We have created a whole new market category in financial services that sits at the intersection of a credit market place and credit builder digital banking services. Our purpose is clear, to make financial inclusion and wellness a reality for everyone. We are looking for enthusiastic and motivated Android Engineers to join our growing team! As an Android Engineer, the successful candidate will work cross functionally with designers, product managers, and developers to build, launch, and fine tune features of our white label partner apps! You'll get the chance to help build the next generation of digital financial services within our white label business. You'll work with some of the sharpest minds on utilizing cutting edge architectural design patterns and coding standards. Most importantly, your goal will be to help push rock solid features out in a disciplined and production ready fashion. You'll... write native Kotlin code on our Android app to rattle the financial space with features that resonate with customers; learn cutting edge architectural patterns, libraries, and development methods; continuously look for ways to improve the codebase and refactor to guarantee a highly maintainable and enjoyable codebase; perform code reviews alongside senior engineers, collaborating to nail the best software design decisions and code quality; utilize Android-First patterns such as Material Design, and leverage the latest Google SDK's to provide world class integrated experiences; challenge the product design team and developers to ship pixel perfect and user friendly interfaces and experiences; influence planning, designing, and architecting new functionality on our Android application --- bringing your best ideas forward. you have 3+ years experience with Kotlin and/or Java, and Software Design Patterns; you have experience with version control tools (i.e Github) and defect tools (i.e JIRA); you have experience with performance testing and profiling Android apps; you're knowledgeable about Software Development Life Cycle (SDLC), and familiar with Agile process in SDLC; you have an ability to adapt in a fast changing environment, and work well within the team and across the team; you have knowledge on security testing on mobile; you're familiar with Mobile Continuous Integration Automation; you have experience with Test Driven Development and Mobile UI Testing; you have an understanding of Software Development Life Cycle (SLDC) and familiarity with Agile process in SDLC; you have an understanding of Computer Science fundamentals (i.e. data structures and algorithms) you have a Bachelor's degree or equivalent.", "stars": 0.0, "medallionProgram": null}, {"id": 12812522, "name": "Senior DevOps Engineer", "location": "San Francisco", "locations": ["San Francisco"], "hot": 0, "department": "Engineering", "business_unit": "Development", "t_update": 1659987891, "t_create": 1659987891, "ats_job_id": "38906052-10e0-48a9-8835-859548f749ca", "display_job_id": "38906052-10e0-48a9-8835-859548f749ca", "type": "ATS", "job_description": "Credit Sesame is the only platform that helps consumers achieve financial wellness by allowing them to manage and grow their credit and cash in one place, for free. We have created a whole new market category in financial services that sits at the intersection of a credit market place and credit builder digital banking services. Our purpose is clear, to make financial inclusion and wellness a reality for everyone. We're looking for a Senior DevOps Engineer who will own the build and release infrastructure and process. Because you have a solid understanding of building pipelines, integration, deployment tools, and process automation, you will quickly increase the speed of how we deliver code changes to production with cutting edge tools and methods. You'll... Own the build-release infrastructure and process including CI/CD pipelines; Help build and manage Disaster Recovery applications on cloud infrastructure; Build, scale, secure, and provide support applications on an Ubuntu Linux-based infrastructure that includes corporate, development, and production environments; Assess and monitor the applications for performance, throughput, failures, and health; Participate in on-call rotation. You're a great fit because You've worked as a DevOps engineer for 5+ years; You're a natural prioritizer and know how to juggle competing tasks with concurrent high-priority projects; You have solid experience with AWS cloud infrastructure; EC2 instances, VPCs, AWS roles and permissions etc; You have hands-on experience with scripting and automation (e.g., BASH, Python, Perl, Awk, Ansible), IoC, e.g. CloudFormation or Terraform; You have good experience with CI/CD tools such as Git, Jenkins, CircleCI, Rundeck, Pingdom, PagerDuty; You have good experience with Docker containers and Kubernetes; You're familiar with Hashicorp Vault and Consul, Nginx, HAproxy, A10, Amazon ELB and firewalls; You have the ability to manage monitoring tools such as Zabbix and ELK stack; You've supported MySQL and NoSQL databases like MongoDB;You have a Bachelor's degree or equivalent. We offer monthly fitness, phone and internet reimbursement. LI-EA1", "stars": 0.0, "medallionProgram": null}, {"id": 12726553, "name": "Bilingual Call Centre Agent (French)", "location": "Toronto", "locations": ["Toronto"], "hot": 0, "department": "Operations", "business_unit": "Care", "t_update": 1659109321, "t_create": 1659109321, "ats_job_id": "2a8a8fa4-c679-4e81-ab5f-88dcde92cc6c", "display_job_id": "2a8a8fa4-c679-4e81-ab5f-88dcde92cc6c", "type": "ATS", "job_description": "Credit Sesame is the only platform that helps consumers achieve financial wellness by allowing them to manage and grow their credit and cash in one place, for free. We have created a whole new market category in financial services that sits at the intersection of a credit market place and credit builder digital banking services. Our purpose is clear, to make financial inclusion and wellness a reality for everyone. We are looking for a customer-centric and energetic Bilingual Member Care Specialist to join our growing team! Our customer service team is involved in all activities that contribute to customer satisfaction and retention by providing ongoing customer satisfaction. We are looking for an enthusiastic person to represent our company and provide a great member experience that can also promote our products and services. As a Bilingual Member Care Specialist, you will have a direct impact on Credit Sesame's financial goals by providing outstanding customer service over the phone, email, or chat. Create a positive and unforgettable experience for members and / or prospects Process requests and handle of concerns and issues related to the situation / situation of the appellant Provide support to members through proactive listening and meaningful interactions to understand their needs and propose effective solutions to answer their questions. Contribute to a positive team environment. You have strong written and verbal English and French skills You have 1 to 2 years experience in Customer Service in finance or other call centers You have a good understanding of basic computer programs and ability to understand new technologies quickly You have a good ability to solve problems logically, critically and with empathy You're a creative problem solver You're an empathetic listener You're comfortable working as a part of a team. During our Work from Home period You're required to have a safe and secure environment to keep all user data classified You're required to have uninterrupted internet connectivity, we recommend 150MBSP download speed You're required to have a workable space free of any external noises. You'll love her because we offer monthly phone and internet reimbursement; Check out our website here: https://www.creditsesame.com/", "stars": 0.0, "medallionProgram": null}, {"id": 12710131, "name": "Data Scientist - Machine Learning", "location": "Remote", "locations": ["Remote"], "hot": 0, "department": "Data Science & Analytics", "business_unit": "Data Science", "t_update": 1659988221, "t_create": 1658776533, "ats_job_id": "e70f86c0-48a9-483f-9a37-0597b181e464", "display_job_id": "e70f86c0-48a9-483f-9a37-0597b181e464", "type": "ATS", "job_description": "Credit Sesame is the only platform that helps consumers achieve financial wellness by allowing them to manage and grow their credit and cash in one place, for free. We have created a whole new market category in financial services that sits at the intersection of a credit market place and credit builder digital banking services. Our purpose is clear, to make financial inclusion and wellness a reality for everyone. We're seeking a highly motivated Data Scientist to join our team and build predictive models that impact credit-related decisions made by millions of members. This person will be responsible for developing, productionizing, maintaining, and monitoring ML models affecting all components of our business. You'll... Join a centralized Data Science team that is part of our larger Engineering org; Use Python and SQL to develop machine learning models whose predictions drive many key aspects of our business, ranging from deciding which email to send to which user on each day, to product recommendations at scale on our web and app platforms, to forecasting and anomaly detection systems; Work closely with our Data Engineering and MLOps teams to deploy these models across our Mobile App, Desktop, and Mobile Web platforms; Collaborate with the Analytics team to design and analyze experiments which test the performance of our models; Build parameterized dashboards (in Looker) to monitor both machine learning performance metrics and funnel metrics important to the business; Initiate and lead new modeling projects as well as support initiatives spearheaded by the Product team; Design and implement efficient pipelines both for model maintenance and for model deployment; Pitch your ideas and present your results to stakeholders including our CRM (customer relationship management), Product, and Marketing teams. You are strongly self-motivated, have a mindset of getting things done, are willing to pick up new skills as needed, and iterate quickly as appropriate; You can communicate clearly and confidently to technical as well as non-technical audiences; You have knowledge of machine learning packages (scikit-learn, XGBoost, etc.) and algorithms (logistic regression, random forest classifier, gradient boosting regressor, etc. ); You have knowledge of Python visualization libraries such as Matplotlib and Seaborn; knowledge of Plotly, Altair, and others is a plus; You have experience translating machine learning predictions into actionable recommendations for solving practical business problems; You have strong proficiency in writing correct and efficient SQL queries; You are proficient at programming in Python, and at using Git (any other programming skills are a plus! ); You have 2+ years of relevant experience, or a similar mix of experience and education in a quantitative field; You have knowledge of statistics and experiment design; You are comfortable with being process-driven like an engineer, and purpose-driven like a business manager; You can juggle multiple tasks in a fast-paced environment; You can work in a cross-functional team and manage multiple stakeholders; You can balance short-, medium-, and long-term objectives and successfully deliver on all fronts; You want to work, excel, and grow in a diverse, challenging, and highly collaborative environment. (Pluses) You have experience: Building machine learning models that were deployed as a service, with predictions being made in real time; Solving constrained optimization problems by leveraging business rules alongside machine learning models; Optimizing multi-step conversion funnels, spanning from impressions to clicks and ultimately to conversions; Building production-grade models for ranking content displayed to users; Developing models that optimize for business outcomes (e.g., revenue) without resorting to localized, greedy optimization (e.g., maximize short term revenue without regard for long term effects); Formulating and building models to predict customers' Lifetime Value (LTV); Predicting customer churn and/or retention. we offer monthly phone and internet reimbursement; We're open to hiring remotely in both the US and Canada for this role. We also have offices located in Mountain View, San Francisco, and Toronto.", "stars": 0.0, "medallionProgram": null}, {"id": 12466781, "name": "Senior/Lead Mobile Engineer (React Native)", "location": "Mountain View", "locations": ["Mountain View"], "hot": 0, "department": "Engineering", "business_unit": "Development", "t_update": 1658266682, "t_create": 1657653553, "ats_job_id": "e3416677-3cae-4262-863a-3de88acbe740", "display_job_id": "e3416677-3cae-4262-863a-3de88acbe740", "type": "ATS", "job_description": "Credit Sesame is the only platform that helps consumers achieve financial wellness by allowing them to manage and grow their credit and cash in one place, for free. We have created a whole new market category in financial services that sits at the intersection of a credit market place and credit builder digital banking services. Our purpose is clear, to make financial inclusion and wellness a reality for everyone. As a Senior/Lead Mobile Engineer (React Native), you will play a fundamental role in defining and building features that unlocks a seamless way for people to improve credit wellness. You will act as a technical lead, with the opportunity to build a modern and intuitive greenfield mobile application from scratch. This will entail collaborating with multiple teams including product and design to set forth the technical architecture. This is a key role and ideal for someone who has a proven track record of shipping mobile applications end to end using React Native. You'll... develop our Credit Sesame mobile application using React Native; execute, deliver, and scale consumer-facing product features; work cross-functionally with product managers and our design team; collaborate with other technology teams and architects to solve complex problems; design and build the next generation of our mobile application to provide the best experience for our users; providing guidance on best practices for developing modern responsive mobile application; working within a cross-functional Agile team you have a background in Computer Science, Software Engineering, or in a similar field (not mandatory if you have relevant experience); you have extensive professional experience in building greenfield mobile (iOS or Android) applications using React Native in an Agile Scrum environment for 5+ years; you have proven track record in leading React Native teams for 3+ years; you've worked with technology for implementing A/B testing (Optimizely, etc.) you iterate quickly on product changes through experience with Agile/Scrum framework; you've been a frontend architect for at least one application; you're comfortable working with a distributed team; you have over 8 years of engineering experience and have had full-stack exposure; you have have a Bachelor's Degree or equivalent.", "stars": 0.0, "medallionProgram": null}, {"id": 11898959, "name": "Head of Personal Loans - Remote", "location": "San Francisco", "locations": ["San Francisco", "United States"], "hot": 0, "department": "Business Development", "business_unit": "Business Development", "t_update": 1656438937, "t_create": 1653073280, "ats_job_id": "058fb402-48d1-4760-9f25-63ce912e3448", "display_job_id": "058fb402-48d1-4760-9f25-63ce912e3448", "type": "ATS", "job_description": "Credit Sesame is the only platform that helps consumers achieve financial wellness by allowing them to manage and grow their credit and cash in one place, for free. We have created a whole new market category in financial services that sits at the intersection of a credit market place and credit builder digital banking services. Our purpose is clear, to make financial inclusion and wellness a reality for everyone. Credit Sesame is looking for a Head of Personal Loans to lead growth for one of our largest verticals. You'll manage and grow existing personal loan partnerships while exploring and evaluating new growth opportunities. You will work across all major functions at Credit Sesame including Product, Data, CRM, and Engineering to maximize impact in our largest business unit, Credit Services. You will have direct ownership and responsibility for scaling a high-growth area of the business which will create a significant impact on overall company growth. The most successful candidate will be competitive, resourceful, creative, and analytical. You'll... lead strategy, planning and execution with internal cross-functional stakeholders and external partners to grow the Personal Loan vertical; actively manage relationships with the largest financial institutions in the country; leverage internal and external data to develop business recommendations for our partners and for Credit Sesame; identify new opportunities for growth by building relevant business cases, making tough decisions on prioritization, and devising clear execution plans; push the boundaries of the customer experience by executing complex integrations and testing hypothesis-driven iterations; lead strategic data and technology integrations with existing and new partners to drive an industry-best application and approval experience for Credit Sesame customers; identify opportunities to onboard new strategic opportunities to better serve our customers and create new revenue streams for the company; develop an in-depth understanding of our customers' goals and needs; bring a customer-focused mentality to all projects and tasks. you have 5-7+ years of experience in managing or contributing to the management of a P&L or have solid experience in consulting or investment banking; you have a proven track record of driving business outcomes such as revenue, profitability, and customer satisfaction from strategic management of partners; you have strong analytical and quantitative skills; you have an ability to proactively analyze and synthesize data to support strategies and communications; you have an ability to uncover, understand, and communicate customer-driven and financial metrics; you have strong verbal and written communication with the ability to concisely communicate ideas, negotiations, and solutions both internally and externally; you have prior experience in personal loan and/or consumer loan space is preferred; you have prior experience in the fintech or credit industry is preferred; you may have previous experience in a consulting or investment banking role is helpful, but not required. we offer monthly phone and internet reimbursement; We're open to hiring remotely in both the US and Canada for this role. We also have offices located in Mountain View, San Francisco, and Toronto. LI-Remote LI-BB1", "stars": 0.0, "medallionProgram": null}, {"id": 11891546, "name": "Director, Mobile Engineering", "location": "San Francisco", "locations": ["San Francisco", "United States"], "hot": 0, "department": "Engineering", "business_unit": "Mobile", "t_update": 1653606036, "t_create": 1652921141, "ats_job_id": "61abdf39-4388-478b-97c7-61af5c015a3b", "display_job_id": "61abdf39-4388-478b-97c7-61af5c015a3b", "type": "ATS", "job_description": "Credit Sesame is the only platform that helps consumers achieve financial wellness by allowing them to manage and grow their credit and cash in one place, for free. We have created a whole new market category in financial services that sits at the intersection of a credit market place and credit builder digital banking services. Our purpose is clear, to make financial inclusion and wellness a reality for everyone. We are looking for an enthusiastic and motivated Director of Mobile Engineering to join our growing team in Toronto! As our Director of Mobile Engineering, the successful candidate will work cross functionally with designers, product managers, and developers to build, launch, and fine tune features of our app! You'll get the chance to help build the next generation of digital financial services within our app. You'll work with some of the sharpest minds on utilizing bleeding edge architectural design patterns and coding standards. Most importantly, your goal will be to help push rock solid features out in a disciplined and production ready fashion. You'll... lead the planning, designing, and architecting of new functionality on mobile applications; perform code reviews alongside senior engineers, collaborating to nail the best software design decisions and code quality; lead the mobile team in writing clean code on applications; have a keen eye for detail and quality at overall application UX as well as at the code level; challenge the product design team and developers to ship pixel perfect and user friendly interfaces and experiences across both mobile applications; motivate and inspire the mobile team to drive business value and deliver clear updates to the team. you have a background in Computer Science, Software Engineering, or in a similar field (not mandatory if you have relevant experience); you have extensive professional experience in building greenfield mobile (iOS or Android) applications using React Native in an Agile Scrum environment for 5+ years; you have proven track record in leading React Native teams for 3+ years; you have knowledge about Software Development Life Cycle (SDLC), and familiarity with Agile Process in SDLC; you focus on the end user, even if it means more development effort; you're comfortable adapting in a fast changing environment while working well within multiple disciplines; you have experience with performance testing and profiling mobile applications; you're comfortable guiding the mobile team through all phases of planning and delivery, scoping and defining work based on problems that can be unclear or ambiguous. we offer monthly phone and internet reimbursement; We're open to hiring this role remotely, or in our Toronto, San Francisco, or our Mountain View offices. LI-BB1 LI-Remote Our Toronto office is in the Distillery District is a hive of activity powered by a team of creative, inspired and innovative trailblazers with a laser focus on delivering a better way to bank. We work hard, play hard, and have a lot of fun while thinking up new ways to turn the financial services industry on its head. We aren't afraid to take risks, move fast, think big and make things happen.", "stars": 0.0, "medallionProgram": null}, {"id": 11798632, "name": "Director, Consumer and Product Research - Remote", "location": "San Francisco", "locations": ["San Francisco", "United States"], "hot": 0, "department": "Marketing", "business_unit": "Marketing", "t_update": 1658357269, "t_create": 1652136688, "ats_job_id": "8bdf8a82-daf6-4e54-835a-02d04c2979ad", "display_job_id": "M42", "type": "ATS", "job_description": "Credit Sesame is the only platform that helps consumers achieve financial wellness by allowing them to manage and grow their credit and cash in one place, for free. We have created a whole new market category in financial services that sits at the intersection of a credit market place and credit builder digital banking services. Our purpose is clear, to make financial inclusion and wellness a reality for everyone. Our Director, Consumer and Product Research will be a key leader within Credit Sesame, representing the voice of the consumer and driving strategy through rich insights. The role directly impacts our product development roadmap, the strategic business roadmap, and marketing strategies. This role will build out a high performance, responsive team of mix-method researchers that are able to lead company-wide strategic and tactical research and identify both long and mid-term strategies. You'll... develop, shape and implement research strategy and vision within Credit Sesame. Develop research best practices and processes to guide the Team and business leadership in identifying and prioritizing opportunities; lead the execution of consumer and product research across multiple areas including, but not limited to, brand communication, customer segmentation, product innovation, and customer experience. Package insights into tools and assets for designers, product managers, content strategists, and marketing partners to leverage; uncover Customer insights that inform the user experience and support the design of solutions that delight the customer and meet the needs of the business. Design and execute research studies, customer journey mapping, usability assessments, identify pain points, and develop workflows & personas built from data to improve planning & prioritization; lead consumer understanding to identify unmet consumer needs, market whitespace, and growth opportunities. Deliver strategic insights and recommendation for new products, new consumers, and/or new marketing positioning and communication; lead Brand Health and Brand Perception understanding including awareness funnel, brand equity, NPS and media results. Continuously evaluate the best ways for shaping brand understanding; maintain a deep understanding of competitive offerings and how they impact consumer choices and preferences, and how they should influence product opportunities/features; drive requirements and prioritization across product, marketing, and business unit leaders. you have expertise in multiple stakeholder management and track record of delivering proven and tangible outcomes in researching, implementing, and delighting customers; you're an expert in qualitative research including focus groups, IDIs and UX/UI testing; you're an expert in quantitative methodologies, such as max/diff, conjoint, derived importance and Kano analyses; you have experience in behavior economics in the finance industry preferred; you have knowledge of SPSS including stat testing, merging datasets, weighting; you have experience with survey-based platforms, such as Qualtrics; you're skilled in preparing effective and meaningful presentations with clear narratives and impactful insights to drive business decisions; you have education in Market Research, Social Science. 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